Who Are We?
Mediascript Express was established in 1997 and is a transcription specialist. Since our inception, we quickly developed a reputation for accuracy, reliability, professionalism, confidentiality and strict adherence to tight deadlines.
Who is your point of contact?
Nicole Roberts, Executive Director, will always be your point of contact.
Nicole’s career spans over 22 years including 11 years as Executive Assistant to the Senior Partner of an established Sydney law firm. Nicole’s outstanding organisational skills, ability to type accurately in excess of 100 words per minute and willingness to work under pressure to meet critical deadlines are all reflected in the service provided.
Nicole has experience in liaising with all levels of staff and is available 24 hours / 7 days per week should the need arise for any clients to make contact with Mediascript Express. She works closely with her clients throughout the process to ensure a level of service delivery that is earning her a reputation as the best in the business.
The Team
To consistently deliver the service required, Mediascript Express has a team of transcribers who have in excess of 20 years experience as Personal Assistants to Senior Executives and Professionals of major public companies and professional firms. Every team member at Mediascript Express is selected for their skill, discretion and commitment to excellence and are all highly qualified virtual assistants who type accurately in excess of 90 words per minute.
It’s All About You!
At the end of every day at Mediascript Express, the most important person is you! Our commitment to delivering exceptional quality to our clients is uncompromising. We believe in building strong relationships with each of our clients and their businesses so we can guarantee a consistently high standard of service that integrates seamlessly with your day-to-day operations.
Service Provided
We convert your audio files into professionally typed Word documents.
We carry out transcripts from audio files such as MP3, WMA, MSV etc and provide an easy and secure web based system for you to upload your audio files.
The team at Mediascript Express understands your industry, the need for flexibility and that your reputation depends on our commitment to deliver on time, every time!
Confidentiality
Confidentiality is guaranteed as all employees of Mediascript Express have signed legally binding confidentiality agreements.
Advantages in Dealing with Mediascript Express
- Our service is exemplary and second to none.
- We are renowned for our accuracy, reliability, professionalism, confidentiality and strict adherence to tight deadlines.
- Upload your audio files via our internet portal and we will have your professionally typed transcripts emailed back to you, ready and waiting in your email inbox within 24 hours.
- For our internationally based clients, we type while you sleep. Upload your audio files via our internet portal before you leave the office for the afternoon, which is the morning in Australia, and we will have your professionally typed transcripts emailed back to you, ready and waiting in your email inbox for the start of your next business day.
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When tight deadlines are involved, journalists can be taxing at times, but Nicole always delivers fast results in a polite and professional manner. I would totally recommend Mediascript Express to any future client as a fast and dependable transcription service.
Georgie Greene
Production Manager
Four Corners, ABC Television
Nicole’s staff are fast and accurate, crucial for our often contentious stories, many of which have to be turned around quickly. I’ve had many instances where they’ve worked through the night so I can have transcripts ready first thing. I couldn’t recommend Nicole and her staff more highly.
Hamish Thomson
Executive Producer
60 Minutes, Channel Nine
Nicole Roberts and Mediascript Express provide a professional prompt transcription service. Without exception, in my experience, Nicole has met the exacting demands of both television and press deadlines.
Jana Wendt
Journalist and Author
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